Life Claims Settlement Practices

AIG and Affiliates

• Press Release - October 22, 2012: Florida Announces a $11 Million Multi-Agency Agreement with the AIG Companies to protect Life and Annuity Beneficiaries
• Regulatory Settlement Agreement
• Department of Financial Services Settlement Agreement
• Florida Settlement Agreement - Agreement between participating Florida agencies, AIG, and Affiliates.

Nationwide Insurance Company and Affiliates

• Press Release - October 11, 2012: Florida Announces Multi-State Agreement with Nationwide Insurance Companies -- $144 Million Already Returned to Customers
• Regulatory Settlement Agreement
• Department of Financial Services Settlement Agreement
• Florida Settlement Agreement - Agreement between participating Florida agencies, Nationwide, and Affiliates.

Consumer Help for Nationwide Policies: Call 1-800-848-6331 for inquiries into the settlement or unclaimed policies.

Metropolitan Life (Met Life) and Affiliates

• NAIC Press Release - May 15, 2012: Twenty-two States Join MetLife Settlement Agreement
• Press Release - April 23, 2012: Florida Announces a $40 Million Multi-Agency Agreement with MetLife Insurance Companies – Could Return Over $500 Million to Consumers
• Met Life Agreement with All Exhibits
• Met Life Regulatory Settlement Agreement
• Met Life Multi-Agency Agreement
• Met Life DFS Agreement

Consumer Help for Met Life Policies: www.metlife.com/policyfinder

Prudential Insurance Company and Affiliates

• Press Release - February 15, 2012: Prudential Life Claims Settlement Agreement Becomes Effective – Florida Expects to Receive at Least $1 Million
• Press Release - February 2, 2012: Office Announces a Multi-Agency, Multi-Million Dollar Agreement with Prudential for Life Claims Settlements
• Settlement Agreement

Consumer Help for Prudential Policies: Prudential Customer Service Center Mon. - Fri. 8 a.m. - 8 p.m. ET at 1-800-778-2255

John Hancock Life Insurance Company

• Press Release - May 18, 2011: Office Announces Multi-Agency, Multi-Million Dollar Agreement with John Hancock Life Insurance Company
• Settlement Agreement
• Press Release - May 17, 2011: National Association of Insurance Commissioners (NAIC)
• Public Hearing Information – May 19, 2011
• Office’s Media Advisory on Hearing – May 17, 2011
• Office's PowerPoint Presentation
• Video of Florida's Hearing
• Supplemental Public Hearing Information
• Transcript of Nationwide Insurance Company's Testimony
• Transcript of Metropolitan Life Insurance Company's Testimony
• Video of California's Hearing - May 23, 2011

Consumer Help for John Hancock Life Policies: Frequently Asked Questions & Answers

Additional Resources:

• DFS Consumer Services
• To search for unclaimed property, visit: www.FLTreasureHunt.org, or call 1-88-VALUABLE or (850) 413-3089