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Florida Office of Insurance Regulation Contact Information

In accordance to guidance from the Centers from Disease Control and the Florida Department of Health due to the Coronavirus (COVID-19) Public Health Emergency, the Florida Office of Insurance Regulation (OIR) is currently maximizing teleworking. Insurers or consumers wishing to contact the office are encouraged to email requests or inquiries.

If you wish to speak with an consumer services insurance specialist to file a complaint or ask a question about a policy, please email consumer.services@myfloridacfo.com.

Office of the Commissioner
Email: InsuranceCommissioner@floir.com
Phone: (850) 413-3140

Communications Office
Email: Press@floir.com
Phone: (850) 413-2515

General Inquiries (Main Line)
Phone: (850) 413-3140
Email: Alainnah.White@floir.com

DFS Consumer Services (Questions/Complaints)
Email: consumer.services@myfloridacfo.com
Toll-Free Helpline (in FL): (877) 693-5236
Out-of-State Callers: (850) 413-3089
TDD Line: (800) 640-0886

Company Admissions

Government/Cabinet Affairs
Phone: (850) 413-5042
Email: Allison.Sitte@floir.com

Life & Health Business Units

Property & Casualty Business Units

Market Research & Technology
Phone: (850) 413-3147
Email Research@floir.com